TN
Thandoh N
1 reviews | Active since Nov 2019
08 Jul 2020, 08:41
Payments That Are Not Received
I am a university student and a Capitec user. The university made payments to its students yesterday, July 6 2020 (or students should have received payments from the university yesterday). Students who use other banks received the payment, and us, Capitec users have not received the payment, usually we receive payments same day in different hours. What is the problem with Capitec in processing these payments?
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Replies (2)
Capitec Bank's replyOfficial
08 Jul 2020, 10:30I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply08 Jul 2020, 10:30
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
TN
Thandoh N's updateReviewer Update
08 Jul 2020, 12:49Thank you. The matter is resolved
TN
Thandoh N's update08 Jul 2020, 12:49
Reviewer Update
Thank you. The matter is resolved