GM
Gilda M

1 reviews | Active since Jan 2021

29 Apr 2022, 12:40

Payment to the wrong account

I reported depositing 10k into FNB account 4 weeks ago through the call centre. To date I have not received any feedback from my bank. Is the Capitec tracing department effective though?

0
Replies (1)
Capitec Bank
Capitec Bank's reply29 Apr 2022, 12:47
Official
Good day Gilda 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 

Capitec Bank