1 reviews | Active since Jun 2013
PAYMENT TO THE INCORRECT ACCOUNT NUMBER
Good morning
Please assist me with the below issue
On Friday 18/05/2018 I transferred R150 to Zithande Solutions Account ( ********** 4702) the transaction was successful. On Saturday the recipient informed me that the payment was not received, then I realised that the account number was incorrectly inserted with 1 digit but the recipient name is correct. What surprises me is that the transaction was successful with not matching details, how possible is that? The correct account number is( ********** 4702 for Zithande Education Solution).
Please reverse my R150 and my details are as per below ,I also attached the proof of payment.
I also phoned and the consultant told me that they cannot help me
I acknowledge your posting, and have referred it to Alfonso Florence for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I acknowledge your posting, and have referred it to Alfonso Florence for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
