SM
Sindiswa M
1 reviews | Active since Dec 2019
09 Dec 2019, 11:56
Payment reversal
I made an immediate payment of R2k to FNB and I requested for a reversal because of the incorrect reference. I was told I can't get my money back because it was an immediate payment, seriously??? I can't lose that kind of money.
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Replies (2)
Capitec Bank's replyOfficial
09 Dec 2019, 16:06I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply09 Dec 2019, 16:06
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's replyOfficial
10 Dec 2019, 14:23Good day Ms Msutu
As discussed via the telephone I trust the matter was dealt with.
Kind regards
Capitec Bank
As discussed via the telephone I trust the matter was dealt with.
Kind regards
Capitec Bank
Capitec Bank's reply10 Dec 2019, 14:23
Official
Good day Ms Msutu
As discussed via the telephone I trust the matter was dealt with.
Kind regards
Capitec Bank
As discussed via the telephone I trust the matter was dealt with.
Kind regards
Capitec Bank