PAYMENT OF A PERSONAL LOAN

OKAY, HERE I AM, COMPLAINING ABOUT THE SAME THING AGAIN. PLEASE CAPITEC BANK, I AM NOW BEGGING YOU TO UNDERSTAND MY SITUATION. <br> <br> I OBTAINED A LOAN FROM YOUR BANK IN 2014, TO WHICH WE HAVE AGREED ABOUT AN INSTALMENT AT THE TIME, HOWEVER, IT JUST HAPPENED SOON THEREAFTER THAT, I LOST MY JOB AND HAD TO TAKE A JOB WITH A LESSOR SALARY COMPARED TO WHAT I WAS EARNING AT THE TIME. FOREGOING, I HAVE BEEN IN A CONSTANT COMMUNICATION WITH THE SAID BANK, TRYING TO RENEGOTIATE THE TERMS OF THE LOAN SO THAT I CAN PAY A FIXED MONTHLY INSTALMENT OF R3000,00. GIVEN THIS, THE ARRANGEMENT WAS MADE TEMPORARILY UNTIL MARCH 2015, FOREGOING, IT HAS BEEN AN EMOTIONAL PROCESS ONES AGAIN. I HAVE CALLED THE BANK AND EVERY TIME I CALL, I HAVE A MISFORTUNE OF SPEAKING TO A VERY RUDE CONSULTANT, WHO WILL GIVE ME A CHOICE OF PAYING THE FULL INSTALMENT AGREED UPON INITIALLY OR BE HANDED OVER TO CREDIT BUREAU. <br> <br> APART FROM THIS DEBT, I HAVE GOT KIDS I AM LOOKING AFTER, HOME LOAN TO PAY, CAR AND OTHER HOUSEHOLD EXPENSES. NOW, IF THE BANK IS REFUSING TO UNDERSTAND MY SITUATION, I DON'T KNOW THEN BECAUSE IT ONLY MEANS THAT I CANNOT SERVICE OTHER DEBTS. PLEASE, CAN SOMEONE AT THE BANK TAKE CHARGE OF THIS. PLEASE