TD
Thirushen D

1 reviews | Active since Mar 2022

25 Aug 2022, 00:13

Payment not reflecting

Hi

I was paid a bonus from my employer from your bank on the 12/08/2022. Which does not reflect in my personal bank account to date.

I have a payment confirmation letter from yourself with a transaction ID.

Please contact me to provide assistance in tracing the payment due to me.

0
Replies (2)
Capitec Bank
Capitec Bank's reply25 Aug 2022, 21:53
Official
 Good day 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards Mercantile Bank a Division Of Capitec Bank Limited
TD
Thirushen D's update07 Sept 2022, 22:28
Reviewer Update
No feedback in a while i see...just pretend to care.