LE
Louw E
1 reviews | Active since Jun 2018
25 Jan 2023, 15:37
Payment made but money went missing
Bought Electricity this morning on app from WireIT. App shows money is out of my account but no token received. Contacted WireIT who says nothing shows in their account. Also, although the transaction shows on my account, no proof of payment is available online! So where is my money??
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Replies (2)
Capitec Bank's replyOfficial
25 Jan 2023, 17:36 Good day Louw
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply25 Jan 2023, 17:36
Official
Good day Louw
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
LE
Louw E's updateReviewer Update
30 Jan 2023, 15:12Proof of payment was received and matter resolved. Thank you to the responsible agent
LE
Louw E's update30 Jan 2023, 15:12
Reviewer Update
Proof of payment was received and matter resolved. Thank you to the responsible agent