PAYMENT HOLIDAY ASSISTANCE
good day. during the lock down i requested a payment holiday on my personal loan. i was not even called. i got a email response with a reference number and for the last 3 months the installment has STILL been taken! it is shocking because i have only good experiences in the past. please help now as i am in debt because this bank refused to help me
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Replies (2)
Capitec Bank's replyOfficial
13 Jul 2020, 16:05I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply13 Jul 2020, 16:05
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's replyOfficial
15 Jul 2020, 19:50Good day
Feedback was provided. The complaint is closed.
Kind regards
Capitec Bank
Feedback was provided. The complaint is closed.
Kind regards
Capitec Bank
Capitec Bank's reply15 Jul 2020, 19:50
Official
Good day
Feedback was provided. The complaint is closed.
Kind regards
Capitec Bank
Feedback was provided. The complaint is closed.
Kind regards
Capitec Bank