1 reviews | Active since Oct 2016
PAYMENT FOR EXPIRED CARD AND ITS STILL WORKING
<p>GOOD DAY</p> <p> </p> <p>I SEE IT VERY UNFAIR TO PAY FOR A CARD THAT HAS EXPIRED AND IT IS CURRENTLY STILL WORKING. CAPITEC HAS ISSUE AN EXPIRED CARD BUT NOW CUSTOMERS MUST PAY FOR A CARD THAT IS STILL WORKING. THE CONTRACT DONT STIPULATE LATE I MUST PAY. IT SAY I MAY PAY FOR A NEW CARD.</p> <p>IM AT ABSA WITH MY SALARY AND IF IT EXPIRED THEY ISSUE A NEW CARD WITHOUT TO CHARGE.</p> <p> </p> <p>PLEASE DONT CHARGE CUSTOMERS UNNESCARRY.</p>
I acknowledge your posting, and have referred it to Pheliwe Baartman for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I acknowledge your posting, and have referred it to Pheliwe Baartman for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Good day
As discussed telephonically, I trust that your issue is now resolved.
We have taken note of your concerns and will raise it with management.
Pheliwe Baartman
Complaint Management
Capitec Bank
Good day
As discussed telephonically, I trust that your issue is now resolved.
We have taken note of your concerns and will raise it with management.
Pheliwe Baartman
Complaint Management
Capitec Bank