1 reviews | Active since Apr 2017
PAYMENT DATE AFTER MORE THAN 1 YEAR NOT SOLVE.
From Yesterday until today, I make 84 calls to the Capitec head office without success. My daughter took a personal loan out more than 1 Year ago. We asked the Bank to take the installment off on a Saturday because she gets weekly pay, and the Bank takes off the money on a Friday. Nobody at Capitec Bank can solve this problem. Is this due to *********** personnel or what? The Branch of Capitec in Vanderbijlpark ask my daughter again for her payslips then they will solve it, but still they can not solve it. Then they asked my daughter for a letter from her employer that stated that she is a permanent employee and we gave the letter to the Bank and still, they can not fix it, now after 1 Year later the problem is still not solved.
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
May I ask if it is possible that the person DEVAN BAILEY who called my daughter yesterday about the issue that he also can call me at ***, please? I tried to call without success because the call center do not know that person.
May I ask if it is possible that the person DEVAN BAILEY who called my daughter yesterday about the issue that he also can call me at ***, please? I tried to call without success because the call center do not know that person.