PAYMENT CORRECTION

01/02/2022: I deposited the rent money (R3500) via ATM and the machine went dark after I confirmed the payment, I did not receive any proof of payment. I then called the workers inside to come and assist, we went inside and I gave them the account details that I deposted the money into. When he was logging a call, the landlady called to say that she got the sms of payment, 1 hour later she calls to say the money was taken out, saying "payment correction".

How can this happen? Who took the money?

I just looged a comlpain and they promised to respond within 24 hours, I am counting hours. I am so irritated by your poor systems.