Payment breaks

I've logged a call with Capitec client service since February. I received an email indicating that it call that I needed to email the request to a certain department of which I did with an incident number, (Access account Incident# ***) Its been almost two months and one has come back to me. I've been sending emails on the feedback nothing.

I think I need to change banks, when one applies for credit they run to give it to you, but they fail to help their customers yet they claim that they care. I don't think they care for their customers 😕

It is only through this platform one will receive attention from this bank, because this is happening to me for the second time. And am tired of sorry, we expect professionalism from you that's all.

Regards