1 reviews | Active since Nov 2017
payment Arrangements Incident
i sent an e-mail to capitec Bank on the 13-oct-17
"Gooday Kindly assist me I have a loan at capital and I would like not to deduct any money on December and the money you won’t deduct in December extend my payment period by one month so that it may cover the money you dint deduct in December " Incident# ********** 2
however i haven't receive any response ,only thing i get is that my query has been referred to collections department i really need feedback as soon as possible the reason of the payment arrangement im having a ceremony therefore need to budget on this money
Thank you for your post captured on Hello Peter. We are currently experiencing technical difficulties and sincerely apologise for the delay in responding to your post.
Our aim is to alleviate client frustration and therefore invite you to contact our Complaint Management department directly in order to expedite your complaint. We regret the inconvenience this may cause.
Thank you for your patience herein.
Complaint Management
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Thank you for your post captured on Hello Peter. We are currently experiencing technical difficulties and sincerely apologise for the delay in responding to your post.
Our aim is to alleviate client frustration and therefore invite you to contact our Complaint Management department directly in order to expedite your complaint. We regret the inconvenience this may cause.
Thank you for your patience herein.
Complaint Management
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I acknowledge your posting, and have referred it to Jackie Radyn for immediate attention.
Feedback will be provided within 5 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I acknowledge your posting, and have referred it to Jackie Radyn for immediate attention.
Feedback will be provided within 5 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank