RT
Rachel T

1 reviews | Active since May 2012

05 Oct 2016, 17:05

payment arrangement

<p>Hi</p> <p>Today I went to Alberton City Capitec Bank to make payment arrangements since I've lost my job, and the manager refused about arrangements and told me to report her if I'm unhappy with her decision. She was rude, stupid, useless and I nearly lost my temper then I walk out as there wasn't any help. </p>

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Replies (1)
Capitec Bank
Capitec Bank's reply06 Oct 2016, 10:04
Official

I acknowledge your posting, and have referred it to Riaan Jacobs for immediate attention.

Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management

Capitec Bank