Payment

<p>Good day am really not happy with your service how my query is been handled, I got a call from the assistant manager yesterday to come to the branch so they can assist me but I was not happy with what i was told she said they can not restructure my acc and the is nothing they can do, and this morning the manager called me she gave me the same answer that the is nothing that she can do regarding my Query , i must continue to pay the amount, I dont understand when they say the can only do it when my loan is 3month old i dont why 3months its not like i didnt pay anything, and i can not wait for the 3months. I am not happy with the outcome . The consultant who even gave me information still remembers and she was asked to apologize nothing more and nothing was done. I don't understand why must i wait of 3month and what am getting from all this is that i asked the wrong person who does know anything and therefore is my problem to deal with not capitec or their staff </p>