LH
Lebogang H

1 reviews | Active since Sept 2020

09 Oct 2023, 09:11

Payment

Im really frustrated by Capitec, im now trying to make a transfer to pay my bond the is this new feature on their app that needs me to take a selfie before i process my payment, i go everywhere i around my yard to get a proper position it keeps on saying can't see your face, i tried to call their call center number on *** instead it keeps saying number does not exist. if guys you are going to do business like this im thinking of taking business elsewhere as im so frustrated.

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Replies (1)
Capitec Bank
Capitec Bank's reply09 Oct 2023, 09:14
Official
 Good day Lebogang

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank