GB
Graham B
1 reviews | Active since Jun 2010
02 Dec 2015, 15:04
Paying for expired card
Good day. On Friday 27 October the ATM said my card had expired and swallowed it then promptly. At the branch I was speedily helped and issued a new card. Later I discovered money was taken out of my account for the new card. I was not told this was going to happen. I feel I have been wronged as I did not loose the card or any fault on my side. Can Capitec reimburse me. Thanks. Graham
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Capitec Bank's replyOfficial
03 Dec 2015, 09:29Hello gcm,
I acknowledge your posting, and have referred it to Zenande Tabata for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I acknowledge your posting, and have referred it to Zenande Tabata for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Capitec Bank's reply03 Dec 2015, 09:29
Official
Hello gcm,
I acknowledge your posting, and have referred it to Zenande Tabata for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I acknowledge your posting, and have referred it to Zenande Tabata for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank