mM
mokalabye M
1 reviews | Active since Jul 2013
19 Nov 2015, 14:38
PAY SOFT *****ING CAPITEC CLIENTS
I WAS DEBITED 99.99 ON THE 14TH OF NOV. IN MY BANK ACCOUNT BECAUSE CAPITEC DOES NOT NOTIFY ANY DEBITS BELOW 100 RANDS, BY A COMPANY NAMED PAYSOFT OF WHICH I HAVE NEVER AUTHORIZED SUCH A COMPANY TO DEBIT MY ACC. ON THE REFERENCE THEY GO BY BOSSRWDS, I REALISED THIS WHEN I WAS GOING THROUGH MY MOBILE APP THAT THERE IS SOMETHING FISHY! CAPITEC BANK PLEASE PROTECT OUR ACCOUNTS, THE AGENT WHO HELPED ME SAID THEY MIGHT COME BACK WITH A DFRNT REFERENCE. BUT FROM NW ON I WIL B WATCHING MY ACC LIKE A HAWK, IF THIS SAME COMPANY DOES THIS AGAIN...I WILL TAKE IT FURTHER OR MORE TO CANCEL MY ACCOUNT. PAYSOFT, ABSA USER *** THAT'S THEIR DETAILS
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Replies (1)Capitec Bank's replyOfficial
20 Nov 2015, 15:52Hello mokalabye,
I acknowledge your posting, and have referred it to Lindiswa Beya-Nakani for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I acknowledge your posting, and have referred it to Lindiswa Beya-Nakani for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Capitec Bank's reply20 Nov 2015, 15:52
Official
Hello mokalabye,
I acknowledge your posting, and have referred it to Lindiswa Beya-Nakani for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I acknowledge your posting, and have referred it to Lindiswa Beya-Nakani for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
