TM
Themba M

1 reviews | Active since Sept 2020

03 Aug 2023, 15:10

Pay Back The Money

Hi hello?

No time for chit chat, straight to the point!

I pledge Capitec to refund me back for all SMS notification fee I've been charged that I did not receive from 9 June 2023 to 2 Aug 2023

With over 20 million clients Capitec has I wonder how much Capitec makes from charging a service that's inactive

Within 48 hours I will forward this matter to the ombudsman should I not get contacted

Kind Regards

0
Replies (1)
Capitec Bank
Capitec Bank's reply03 Aug 2023, 17:21
Official
Good day Themba  

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank