Paused servings plan account

I am not happy with Capitec bank service to their clients my account is on paused they didn't even call me to update me about the paused I tried to update my details online as requested but still my account is on paused no proper communication they just do as they feel on our account I will not recommend anyone to use this bank full of *******ion and other thing everytime I deposit on my main account my money disappeare I am so done with Capitec they are full of nonsense bcz they're after people money don't know what kind of bank is this your service is ***