TK
Tintswalo K

1 reviews | Active since May 2024

02 Jun 2024, 20:53

PAUSED SAVINGS ACCOUNT

Last week my savings account was paused and I got an sms saying I should visit a branch to update my details, I did and everything was fine. To my surprise now again I log in to the capitec app and my savings account has been paused again.

0
Replies (2)
Capitec Bank
Capitec Bank's reply03 Jun 2024, 07:11
Official
Good day Tintswalo Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank
TK
Tintswalo K's update04 Jun 2024, 08:39
Reviewer Update
Good day.

I still have not received any assistance. I am still stuck with a paused account waiting for the call.
Please kindly assist