QM
Queen M
1 reviews | Active since Jan 2024
15 Jan 2024, 19:12
Paused banking account
My savings account has recently been paused because I've started a small business of selling clothes; now my customers have been paying into my savings account which is now closed. This has caused a huge disruption into my business and personal life.
Helpful (0)
Replies (2)0
Replies (2)
Capitec Bank's replyOfficial
15 Jan 2024, 19:16Good day Queen
We acknowledge receipt of your query and have assigned your matter to a designated official. You will receive further contact within the next business day.
Kind regards
Capitec Bank
We acknowledge receipt of your query and have assigned your matter to a designated official. You will receive further contact within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply15 Jan 2024, 19:16
Official
Good day Queen
We acknowledge receipt of your query and have assigned your matter to a designated official. You will receive further contact within the next business day.
Kind regards
Capitec Bank
We acknowledge receipt of your query and have assigned your matter to a designated official. You will receive further contact within the next business day.
Kind regards
Capitec Bank
QM
Queen M's updateReviewer Update
16 Jan 2024, 11:17Okay update: I did enquire on whatsapp last night and was reffered to the ***** department; i called them this morning; i didn't get the name of the guy who answeredmy call because he sounded like he didn't wanna talk to me, whatever happened to friendly to customers irrespective their complaints, well bad service!!
Now I've just received an email with a reference number that my account is pending investigation and i should receive feedbackby the 22/01/2024.
I will wait for the given date and come back with another review after access to my account is re instated and i can transact again
Now I've just received an email with a reference number that my account is pending investigation and i should receive feedbackby the 22/01/2024.
I will wait for the given date and come back with another review after access to my account is re instated and i can transact again
QM
Queen M's update16 Jan 2024, 11:17
Reviewer Update
Okay update: I did enquire on whatsapp last night and was reffered to the ***** department; i called them this morning; i didn't get the name of the guy who answeredmy call because he sounded like he didn't wanna talk to me, whatever happened to friendly to customers irrespective their complaints, well bad service!!
Now I've just received an email with a reference number that my account is pending investigation and i should receive feedbackby the 22/01/2024.
I will wait for the given date and come back with another review after access to my account is re instated and i can transact again
Now I've just received an email with a reference number that my account is pending investigation and i should receive feedbackby the 22/01/2024.
I will wait for the given date and come back with another review after access to my account is re instated and i can transact again