ZR
Zan R
1 reviews | Active since May 2023
07 Mar 2024, 10:08
Paused account
I am not happy on how capitec do things to their customers my account was paused and I was asked to provide an affidavit which I did but. There's no communication
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Replies (2)
Capitec Bank's replyOfficial
07 Mar 2024, 12:26Good day Zan
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply07 Mar 2024, 12:26
Official
Good day Zan
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
ZR
Zan R's updateReviewer Update
08 Mar 2024, 15:44Today I called the ***** department regarding my paused account since I have sent everything I was not happy with the consultant who attended my case this morning she was very rude I mean I have a right to know what's going on with my account and her response was not professional at all...
ZR
Zan R's update08 Mar 2024, 15:44
Reviewer Update
Today I called the ***** department regarding my paused account since I have sent everything I was not happy with the consultant who attended my case this morning she was very rude I mean I have a right to know what's going on with my account and her response was not professional at all...