VM
Vuyelwa M

1 reviews | Active since Mar 2024

28 Mar 2024, 09:16

Paused account

Capitec bank paused my savings account, due to FICA issue and then I’ve submitted my proof of address,ID copy and my payslip and mind you I don’t get my salary at Capitec and later on they wanted the proof of my funds and they requested an affidavit and I’ve submitted it and now my account it’s still paused can’t do anything, so now I told the to give my funds and close that account. Capitec it’s something else hey

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Replies (1)
Capitec Bank
Capitec Bank's reply28 Mar 2024, 12:18
Official
Good day Vuyelwa

Thank you for letting us know of your concern, and for your patience while we explore this matter. 

We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank