SG
Sivakele G

1 reviews | Active since Nov 2024

06 Jan 2025, 17:36

Paused account

I woke up with my account paused once again. They need me to send my proof of address and source of income whereas it’s already with them. I am stuck as I need to buy stationary with the money that is in the account.

0
Replies (2)
Capitec Bank
Capitec Bank's reply06 Jan 2025, 19:17
Official
Good day Sivakele, Thank you for letting us know of your concern and for your patience while we explore this matter. We have assigned your query to a designated official, who will contact you within the next business day. Kind regards Capitec
SG
Sivakele G's update08 Jan 2025, 12:02
Reviewer Update
I am still waiting to be assisted. My account has been paused for 3 days now but people can still send money into the account. I have so many things to sort out but I am on standstill because of you guys. I have banked with you from my teenage years up until now but I AM TREATED UNFAIRLY EVERYTIME