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Elriek S

1 reviews | Active since Jul 2016

29 Apr 2023, 14:25

PATHETIC/POOR SERVICE

This is the final straw!!!!

Once again and yet again, Capitec just proves that they are totally ***********!!

This has happend many times before in the past, and now again. I tried to access my account via the app....yet to get the old fami**** message "unable to process your transaction".

What kind of bank does Capitec have running? How many times must does THIS problem have to happen for Capitec to realize that I am NOT joking around?

Every few months it's like there is ALWAYS a problem from Capitec's side and I am sick an tired of their excuses!!

I expect their call.

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Replies (1)
Capitec Bank
Capitec Bank's reply29 Apr 2023, 14:30
Official
Good day Elriek 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank