Pathetic, useless, bank

Went into the bank today to sort out the issue with the idiots who cant debit the right bank account, even spoke to the branch manager who was very helpful ( unfortunately the poor people in the banks are taking the brunt of it all while the idiots behind the scenes carry on being as useless as they are without being shouted at by the client). Mr CEO if I was you I would close your bank as it is a pathetic exscuse of one. Your staff in the branches get abused by the clients when it's all you idiots in the back ground who are to blame. Still waiting to find out if my issue has been sorted out, FYI this issue has been going on for +- 4 months now. It was a simple request, dont debit my capitec account as I no longer bank with you, here is my new FNB account to debit from( it's even on the computer with my new banking details) but yet you dumb bunch of....... cant get it right. To everyone reading this I have had nothing but problems with this bank in the last year and a half, with a whole lot of different issues. DO NOT BANK WITH THEM.