BC
Berna-lee Carels
1 reviews | Active since Jun 2013
22 Jul 2025, 10:08
Pathetic trying to delay paying back money
11 days later, my money is still not received , they not even responding on my emails.Wednesday I was advise they will solve this within 48hours my account is with admin for payment today is Tuesday still nothing
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Replies (2)
Capitec Bank's replyOfficial
22 Jul 2025, 10:35Good day Berna-lee C
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply22 Jul 2025, 10:35
Official
Good day Berna-lee C
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
BC
Berna-lee Carels's updateReviewer Update
22 Jul 2025, 12:28You had more than enough business days Wednesday I was advise 48 hours which should have been paid out by Friday, Friday afternoon I was told one to two days was not said working days, neverthless today is the second day of the extended timeframe still no update
BC
Berna-lee Carels's update22 Jul 2025, 12:28
Reviewer Update
You had more than enough business days Wednesday I was advise 48 hours which should have been paid out by Friday, Friday afternoon I was told one to two days was not said working days, neverthless today is the second day of the extended timeframe still no update