1 reviews | Active since Apr 2017
Pathetic, theft of our money service!!!!
I am disgusted at Capitec Bank and I am definitely moving from this bank! I withdrew R4000 on the 16th only to find one R200 note torn badly when using my money yesterday! I went to the branch at Ndofaya mall and they told me that they're offline so they can't exchange and I should come back the next day, which is today! I went to Maponya mall today and they ****** told me that it's too late to exchange it! Why the **** WOULD YOU GIVE ME A TORN NOTE AND THEN REFUSE TO TAKE IT BACK?????! WHAT THE HELL MUST I DO WITH THIS TORN R200????? BRING MY MONEY BACK AND CLOSE MY DAMN ACCOUNT! R200 IS ALOT OF MONEY!!! HOW CAN YOU ROB ME OF MY MONEY LIKE THIS??? BRING MY MONEY BACK
I acknowledge your posting, and have referred it to Nwabisa Tom for immediate attention.
Feedback will be provided within 5 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I acknowledge your posting, and have referred it to Nwabisa Tom for immediate attention.
Feedback will be provided within 5 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Good day
As discussed telephonically, I trust that your issue is now resolved.
Nwabisa Tom
Complaint Management
Capitec Bank
Good day
As discussed telephonically, I trust that your issue is now resolved.
Nwabisa Tom
Complaint Management
Capitec Bank