DS
Dewald S

1 reviews | Active since May 2017

02 Oct 2021, 15:44

pathetic service worst bank ever

Capitec bank service is going down hill. Think they becoming the worst bank in SA. Been trying to log a Eft reversal request been phoneing in and get sistem is slow or down will call u back but never happens been 3 days now by the the time this bank assist the chance of getting my none back will be gone.

0
Replies (3)
Capitec Bank
Capitec Bank's reply02 Oct 2021, 15:54
Official
Good day Dewald 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 

Capitec Bank
DS
Dewald S's update04 Oct 2021, 10:20
Reviewer Update
Ok thank you.

Will see if the bank will keep theire word.

Phoned in again today with i will call u back my sistem is slow
DS
Dewald S's update04 Oct 2021, 13:43
Reviewer Update
Almost end of business day and still no call back