LZ
Leon Z
1 reviews | Active since May 2013
12 Apr 2021, 11:58
Pathetic service, no feedback, unresolved complaints
Time and again capitec fails to respond to customers.
It took a hello peter complaint to get a response the last time (still unresolved since 17 Feb 2021) and today I have no choice but to lodge another complaint. In excess of 20 follow ups made since the first complaint.
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Replies (2)
Capitec Bank's replyOfficial
12 Apr 2021, 11:59Good day Leon
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply12 Apr 2021, 11:59
Official
Good day Leon
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
LZ
Leon Z's updateReviewer Update
12 Apr 2021, 12:03Thanks Capitec Bank Team
I hope that it leads to action and resolution, not another 2 months of delays
I hope that it leads to action and resolution, not another 2 months of delays
LZ
Leon Z's update12 Apr 2021, 12:03
Reviewer Update
Thanks Capitec Bank Team
I hope that it leads to action and resolution, not another 2 months of delays
I hope that it leads to action and resolution, not another 2 months of delays