NB
Nolthando B

1 reviews | Active since Jan 2020

28 Oct 2022, 16:07

Pathetic service in King Williams Capitec

Today the 28/10/2022 my brother deposited money into the incorrect Capitec client. He then reported this to the Capitec consultant whose name is Babalwa in king williams. She advised him that it will depend on that person whom he incorrectly send the money to if the person is willing to send it back .

I mean what a pathetic response is that . Can someone advise on which legal route to follow this up.

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Replies (1)
Capitec Bank
Capitec Bank's reply28 Oct 2022, 16:16
Official
Good day  Nolthando 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank