Pathetic service from Capitec

Item: Capitec Bank
Rating: 1
Author: Danja K

Pathetic experience once again, no internet banking available, with no explanation or info about when they will be back online. No customer care service, they they rip you off on bank fees monthly for services they fail to provide. Still cant email Proof of Payments since March last year. PATHETIC PATHETIC PATHETIC. How can you bill me for non service ?????

Helpful (0)

Replies (2)

Capitec Bank's replyOfficial

25 Jan 2021, 19:12

Good day Danja

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.

Kind regards
Capitec Bank

Capitec Bank's reply25 Jan 2021, 19:12

Official

Capitec Bank's replyOfficial

31 Jan 2021, 10:24

Good day

As discussed telephonically, I have advised accordingly.

Kind regards
Complaint Management
Capitec Bank

Capitec Bank's reply31 Jan 2021, 10:24

Official

Good day

As discussed telephonically, I have advised accordingly.

Kind regards
Complaint Management
Capitec Bank