Pathetic Service

No one can assist me, not in your branch or in the call centre. Every single person I speak to daily is passing the ball and not taking ownership of my situation.

My account was stopped for ***** and without notification or informing me as your client. I put in petrol to find my account declining and could not draw money from the atm.

It’s been 2 months. The affidavit was submitted by the person who reported my account and yet my account remains suspended.

I have called your call center. Visit the branch numerous times and yet I am the one doing the run around and every single staff member I speak to have a different answer.

I need my account open today! Your client service is pathetic and the person working for your company Theresa Amon abused here capacity working for capitec to block my account and gain all my information. When nothing between us was a capitec matter to start with.

She got my siblings details, my address and my Id number from your system. Theresa Amon abused her powers being employed by you to gain access to information which should be confidential and seems like anyone can just get your details and stop accounts.