KJ
Keenon J

1 reviews | Active since Feb 2021

19 Feb 2021, 14:11

Pathetic Service

Pathetic service. Cannot provide feedback or assistance because the system cannot read a payslip. There credit team has no turn around time you can even wait a month but don't hold your breath the manager also tell the staff to tell the client not to expect a phone call as no one will be taking ownership.

0
Replies (1)
Capitec Bank
Capitec Bank's reply19 Feb 2021, 15:15
Official
Good day Keenon

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 

Capitec Bank