SM
Sechaba M

1 reviews | Active since Feb 2013

05 Dec 2023, 15:44

Pathetic Service

I have never experienced such incompetence from a Bank!!! They are busy emailing Lawyers and confirming that they have unfrozen my account, whilst they have not. Now the Lawyers are demanding their payment and both my online and app are still blocked from making any transaction. It would help to get competent staff to work on these sensitive issues!!!!

0
Replies (1)
Capitec Bank
Capitec Bank's reply05 Dec 2023, 15:48
Official
Good day Sechaba 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank