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bongeka D
1 reviews | Active since Jul 2015
01 Mar 2022, 18:07
Pathetic service
On the 26th I went to a capitec branch in Jhb CBD to get my mobile banking number changed. The consultant assisted me, I got smses confirming the update. Time came for me to transact and pay for my shopping, I was shocked to find out that the number is not updated.
Why would I waste my time to go queue at the bank for nothing.
Helpful (0)
Replies (2)0
Replies (2)
Capitec Bank's replyOfficial
01 Mar 2022, 18:12Good day Bongeka
We acknowledge receipt of your query and have assigned your matter to a designated official.
You will receive further contact within the next business day.
Kind regards
Capitec Bank
We acknowledge receipt of your query and have assigned your matter to a designated official.
You will receive further contact within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply01 Mar 2022, 18:12
Official
Good day Bongeka
We acknowledge receipt of your query and have assigned your matter to a designated official.
You will receive further contact within the next business day.
Kind regards
Capitec Bank
We acknowledge receipt of your query and have assigned your matter to a designated official.
You will receive further contact within the next business day.
Kind regards
Capitec Bank
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bongeka D's updateReviewer Update
05 Mar 2022, 11:07I missed one call from Capitec because I was busy at work, got an email that states "several attempts" to contact me.
Is one call several attempts
Is one call several attempts
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bongeka D's update05 Mar 2022, 11:07
Reviewer Update
I missed one call from Capitec because I was busy at work, got an email that states "several attempts" to contact me.
Is one call several attempts
Is one call several attempts