KS
Kabelo S

1 reviews | Active since Dec 2019

07 Sept 2022, 15:34

Pathetic Service

Capitec Sancardia had us wait long on the que, I find it quite appalling that you only allowed 3 consultants working during a peak lunch time. It is clear you do not have the best interests of your clients at heart because had it been otherwise you would respect your client's time. Since you do not have the courtesy of a banker it would make life easier if the experience in the branch was seamless and not time consuming.

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Replies (1)
Capitec Bank
Capitec Bank's reply07 Sept 2022, 15:38
Official
Good day Kabelo

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank