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Mohammed M
1 reviews | Active since Aug 2019
14 Dec 2022, 08:24
PATHETIC service Capitec BANK
Sent Email recently to capitec bank iro lack of cash accepting atms, lack of atms , removal of atm in our area. Got back a ridiculous incomplete report after a week. NAZLEY POWELL from investigations has refused to call me back despite repeated REQUESTS!!! Shoved me to the ombuds .OFFICE!! Nobody else has even called me back!!! Disgraceful SERVICE FROM CAPITEC PATHETIC!!!
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Replies (4)
Capitec Bank's replyOfficial
14 Dec 2022, 08:29Good day Mohammed
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply14 Dec 2022, 08:29
Official
Good day Mohammed
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
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Mohammed M's updateReviewer Update
20 Dec 2022, 15:17CAPITEC replies on 14th December and I'm told a designated official will call me next working day. Today is the 20thDecember!!!! I'm still WAITING FOR a call from a manager about my issues raised. This is the kind of ******* DISGUSTING SERVICE we are forced to be accustomed to getting from CAPITEC BANK!!! Disgraceful!!!
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Mohammed M's update20 Dec 2022, 15:17
Reviewer Update
CAPITEC replies on 14th December and I'm told a designated official will call me next working day. Today is the 20thDecember!!!! I'm still WAITING FOR a call from a manager about my issues raised. This is the kind of ******* DISGUSTING SERVICE we are forced to be accustomed to getting from CAPITEC BANK!!! Disgraceful!!!
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Mohammed M's updateReviewer Update
22 Dec 2022, 09:24Up to now despite my COMPLAINT on hello peter NOBODY from capitec COMPLAINTS has called me back. Absolute DISGRACE and shameful .
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Mohammed M's update22 Dec 2022, 09:24
Reviewer Update
Up to now despite my COMPLAINT on hello peter NOBODY from capitec COMPLAINTS has called me back. Absolute DISGRACE and shameful .
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Mohammed M's updateReviewer Update
06 Jan 2023, 11:55Nobody from CAPITEC COMPLAINTS HAS CALLED ME BACK TO THIS DAY MORE THAN 3 WEEKS LATER AFTER COMPLAINING ON HELLO PETER!!!! THIS IS THE KIND OF USELESS PATHETIC ******* SERVICE WE GET FROM CAPITEC BANK!!!!!
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Mohammed M's update06 Jan 2023, 11:55
Reviewer Update
Nobody from CAPITEC COMPLAINTS HAS CALLED ME BACK TO THIS DAY MORE THAN 3 WEEKS LATER AFTER COMPLAINING ON HELLO PETER!!!! THIS IS THE KIND OF USELESS PATHETIC ******* SERVICE WE GET FROM CAPITEC BANK!!!!!