Pathetic service, but do they really care, I think not

Have been a customer of Capitec for for some time now,(funny how all complaints start the same way). It really does not matter if it is one day or 50 years, the service level should be the same. Anyhow I digress, went onto there site to purchase some electricity, which I do every 7 to 10 days and a message pops up that they are now going to charge 50 cents to every transaction. Are they serious, so they need 50 cents per transaction from me which will equate to about R2 over the month.. Well I did what any outraged person will do,well most of them, and switched to Easy Pay right there and then. SHAME ON YOU CAPITEC. Was that R2 from me worth being named and shamed. Dave