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faizel O

1 reviews | Active since May 2020

05 Oct 2024, 12:09

Pathetic service

Case no ***1 given from the complaints management department had send me an email at 11.00 stating he is looking into the incident and will get back to me within 2 hours it's now over 2 days and no response is this the tyre of service you get from capitec how can I trust you with my money pathetic service and empty promises.

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Replies (1)
Capitec Bank
Capitec Bank's reply05 Oct 2024, 14:17
Official
Good day Faziel Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards, Capitec Bank