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Mokodutlo M

1 reviews | Active since Aug 2023

08 Nov 2024, 12:32

Pathetic service 😡😡😡🤢🤮

The worst bank and customer service experience I have ever had called in Spoke a guy called Andrew. Firstly, he answered the call as if he is answering his own personal phone, he did not even introduce himself, I had to drag his name out of him. He was not even interested to assisting me. Worse he asked if I am sure what I know what I'm calling about. What a pathetic

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Replies (1)
Capitec Bank
Capitec Bank's reply08 Nov 2024, 12:41
Official
Good day Mokodutlo phineas M. Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank.