1 reviews | Active since Jan 2015
PATHETIC SERVICE AND PATHETIC RECORD KEEPING
Capitec service sucks when you least expect it. 2 things I've had to put up with: 1. My employment details have not been updates hence my debit order goes off incorrectly. 2. Customer service sucks: I called the collection s department and speak to Nicole who has no way of speaking. Your service is pathetic. I'm so ****ed of with this women right now cause she has no customer s****s, my anger is shooting up the roof. Capitec, if you cant get it right then why not get people that would do a proper job. Not employ people that would torment us. I'm getting hounded with calls from the 26th asking me for money when the agreed date is not what you people are stating so what the hell is wrong with you people? Get your damn story straight and stop frustrating us as your customers. I'm so ****ed, what the F***
I regret to hear of your negative experience, please allow us the opportunity to investigate this matter in depth.
Keshia Nomdo will take ownership of this investigation and will provide you with feedback within the next 5 working days. I trust that the matter will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I regret to hear of your negative experience, please allow us the opportunity to investigate this matter in depth.
Keshia Nomdo will take ownership of this investigation and will provide you with feedback within the next 5 working days. I trust that the matter will be resolved to your satisfaction.
Complaint Management
Capitec Bank
