JK
Javed K
1 reviews | Active since Mar 2014
20 Jan 2021, 18:51
Pathetic service
Pathetic service.pathetic understanding of outside businesses. Iv been with them for atleast 8yrs. Went in to apply for other services...endless stories not even the manager came out to find a solution Sat in the branch for 1hr going back and forward every solution i suggested was going into deaf ears I will definitely motivate my family and friends to move away from this type of banking service
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Replies (2)
Capitec Bank's replyOfficial
20 Jan 2021, 19:01Good day Javed
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply20 Jan 2021, 19:01
Official
Good day Javed
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's replyOfficial
22 Jan 2021, 12:56Good day
As discussed telephonically, I trust that your issue is now resolved.
Kind regards
Complaint Management
Capitec Bank
As discussed telephonically, I trust that your issue is now resolved.
Kind regards
Complaint Management
Capitec Bank
Capitec Bank's reply22 Jan 2021, 12:56
Official
Good day
As discussed telephonically, I trust that your issue is now resolved.
Kind regards
Complaint Management
Capitec Bank
As discussed telephonically, I trust that your issue is now resolved.
Kind regards
Complaint Management
Capitec Bank