ES
Elriek S
1 reviews | Active since Jul 2016
20 Aug 2019, 19:31
PATHETIC SERVICE
Good day. I writing this in utter disappointment.
Today on the 20th of August at 19:25 hours I wanted to do a payment on the Capitec app... But every time I wanted to do this payment... It tells service temporaly unavailable with am ticket number.... What is this nonsense?
It seems like every time I want to do something... There is a problem with Capitec. I am considering closing my account because I cannot deal with this anymore!!
Thank you
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Replies (2)0
Replies (2)
Capitec Bank's replyOfficial
21 Aug 2019, 08:21I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply21 Aug 2019, 08:21
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's replyOfficial
10 Sept 2019, 09:53Good day Elriek S
As per our telephonic discussion, your matter has been resolved.
Should you require further assistance, kindly contact us directly.
Complaint Management
Capitec Bank
As per our telephonic discussion, your matter has been resolved.
Should you require further assistance, kindly contact us directly.
Complaint Management
Capitec Bank
Capitec Bank's reply10 Sept 2019, 09:53
Official
Good day Elriek S
As per our telephonic discussion, your matter has been resolved.
Should you require further assistance, kindly contact us directly.
Complaint Management
Capitec Bank
As per our telephonic discussion, your matter has been resolved.
Should you require further assistance, kindly contact us directly.
Complaint Management
Capitec Bank