DD
Daniella D
1 reviews | Active since Jul 2022
01 Aug 2022, 14:01
Pathetic service
Last week my husband's credit card has been hacked. I'm in SA and he is in NZ. I visited a branch and both my husband and myself called and sent numerous emails - no feedback. Capitec Bank responded to my previous post and said that they will be in touch within the next working day and we are still waiting! What more can we do to resolve this issue?
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Capitec Bank's replyOfficial
01 Aug 2022, 16:31Good day Daniella
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply01 Aug 2022, 16:31
Official
Good day Daniella
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank