PATHETIC SERVICE.

I have send a message on their business complaints section asking for A full statement of my account from September 2022 till to date If my rental finance could be taken over by the person who bought my shop. A lady called me regarding these questions and was positive that the agreement could be taken over by a new person once qualified. I explained to her that I need a statement each month before month end and not thereafter. She promised me to get all the info together and will contact me. Till today no answer even after I have send a view more emails regarding this matter. For almost 3 years I had a client no. Now they cant find it but they know who to debit and credit each month. Cant believe it. If they cant help me I believe that I dont have an account with them and will then stop paying. Cant pay for an account that I dont have. Must admit that from day one I never had a smooth riding with this bank. Please help. Rudolf Kober Jean Tockar Estates Acc No RUD013-M