Pathetic Service

Capitc in Mamelodi West Denlyne, especially the one next to KFC, your service is terrible!! None of your consultants wants to be bothered, why are you guys there?

I was on lunch around 14:00 and wanted to deposit money. I had to wait for almost 45 mins on the queue when I get to the ATM it went off line, I was asked to try the other ATM next to Shoprite.

The queue was worse and I checked and made sure if deposits can be done. When i had waited again for almost 50 min and the ATM does not take deposits. Went back to the one next KFC it was back online, the queue was horrible!

I asked one if the consultants by the name of Dan who saw me earlier if i HAVE to wait again on quee. I explained to him why I came back again but he was just not interested even explaining that my lunch break was over, I needed to go back to work. He told me to start the queue AGAIN! with no sympathy what so ever!!

Your Consultant's attitudes stinks!! They all need training for customer service. I've never met a friendly consultant from all the branches in Mamelodi. Please do something about your employees, I'm tired of getting bad service all the time.