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wesley A

1 reviews | Active since Jan 2021

18 Mar 2021, 15:05

Pathetic Service

PATHETIC SERVICE After requesting prescribe debts to be remove and updated on my profile... Took almost 6 months just to receive prescribe letters to show all accounts closed and no collections to be done and yet was told could not be assisted further. Made my own way to get a clearence letter from NCR and forward to use on the 19th of Feb... Yet just to find out nimble group and capitec has still not updated there system and clear my profile which takes them a few days to do. WORST SERVICE EVER WE'LL DONE USE DISSAPOINTED AGAIN

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Replies (1)
Capitec Bank
Capitec Bank's reply19 Mar 2021, 10:11
Official
Good day Wesley

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.

Kind regards

Capitec Bank