CT
Cece T
1 reviews | Active since Aug 2022
06 Aug 2022, 09:03
PATHETIC SERVICE !!
Inconvenience !! "06 AUGUST 2022 -OUR APP IS CURRENTLY UNAVAILABLE WE ARE WORKING ON FIXING THE ISSUE.PLEASE CONTINUE TO USE YOUR CARD TO PAY OR DRAW CASH.WE APOLOGIZE INCONVENIENCE. I CANNOT EVEN USE THE CARD BECAUSE FOR SOME ODD REASON I MOVED FUNDS FROM MY SAVINGS ACCOUNT BUT CANNOT ACCESS THEM AS USUAL I NEED TO USE THE FUNDS.
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Replies (3)0
Replies (3)
Capitec Bank's replyOfficial
06 Aug 2022, 09:16Good day Cece
We're sorry for the inconvenience caused due to the system issues we've encountered this week.
We're happy to confirm all banking channels are accessible and the team is working hard to keep it that way.
Once again, we are sincerely sorry for the experience.
Kind regards
Capitec Bank
We're happy to confirm all banking channels are accessible and the team is working hard to keep it that way.
Once again, we are sincerely sorry for the experience.
Kind regards
Capitec Bank
Capitec Bank's reply06 Aug 2022, 09:16
Official
Good day Cece
We're sorry for the inconvenience caused due to the system issues we've encountered this week.
We're happy to confirm all banking channels are accessible and the team is working hard to keep it that way.
Once again, we are sincerely sorry for the experience.
Kind regards
Capitec Bank
We're happy to confirm all banking channels are accessible and the team is working hard to keep it that way.
Once again, we are sincerely sorry for the experience.
Kind regards
Capitec Bank
CT
Cece T's updateReviewer Update
06 Aug 2022, 10:54How do you confirm that ALL banking channels are accessible but WE cannot access the app if its not the Pop up message that appears : An error has occurred. Force close or restart this app then its the message -OUR APP IS CURRENTLY UNAVAILABLE WE ARE WORKING ON FIXING THE ISSUE.PLEASE CONTINUE TO USE YOUR CARD TO PAY OR DRAW CASH.WE APOLOGIZE INCONVENIENCE.
Then we are still charged ridiculous fees after this ! Can Capitec provide a ETA
Then we are still charged ridiculous fees after this ! Can Capitec provide a ETA
CT
Cece T's update06 Aug 2022, 10:54
Reviewer Update
How do you confirm that ALL banking channels are accessible but WE cannot access the app if its not the Pop up message that appears : An error has occurred. Force close or restart this app then its the message -OUR APP IS CURRENTLY UNAVAILABLE WE ARE WORKING ON FIXING THE ISSUE.PLEASE CONTINUE TO USE YOUR CARD TO PAY OR DRAW CASH.WE APOLOGIZE INCONVENIENCE.
Then we are still charged ridiculous fees after this ! Can Capitec provide a ETA
Then we are still charged ridiculous fees after this ! Can Capitec provide a ETA
Capitec Bank's replyOfficial
06 Aug 2022, 14:29Good day Cece
We are sorry for the inconvenienced caused due to the system issues we've encountered this week.
We are happy to confirm all banking channels are accessible and the team is working hard to keep it that way.
Once again, we are sincerely sorry for the experience.
Kind regards
We are sorry for the inconvenienced caused due to the system issues we've encountered this week.
We are happy to confirm all banking channels are accessible and the team is working hard to keep it that way.
Once again, we are sincerely sorry for the experience.
Kind regards
Capitec Bank's reply06 Aug 2022, 14:29
Official
Good day Cece
We are sorry for the inconvenienced caused due to the system issues we've encountered this week.
We are happy to confirm all banking channels are accessible and the team is working hard to keep it that way.
Once again, we are sincerely sorry for the experience.
Kind regards
We are sorry for the inconvenienced caused due to the system issues we've encountered this week.
We are happy to confirm all banking channels are accessible and the team is working hard to keep it that way.
Once again, we are sincerely sorry for the experience.
Kind regards